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Accessibility

If you have any accessibility requirements or restrictions you can find the “Info & Disability Assistance Booth” located inside the registration area. 

We’re happy to help any attendee that requires assistance information regarding accessibility. Please visit the Convention Center’s Website for more information on their accessibility services.

Please visit the Convention Center’s Website to view placement of facility restrooms and elevators.

The Main Stage will have American Sign Language interpreters during show.
In general, animals are not permitted inside the San Jose McEnery Convention Center except for the following instance: Service animals, which the Americans with Disabilities Act defines as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. The dog must be trained to take a specific action when needed to assist the person with a disability. Emotional support, therapy, comfort, or companion animals do not qualify as service animals under the ADA. Also, service animals in training are not considered service animals under the ADA. Attendees requiring the assistance from a service animal may pick up a Fast Pass Sticker at the Info & Disability Booth that will allow them access to the Fast Lane in the Autograph and Photo Ops area of the convention. All sanitary needs for animals are the responsibility of the handler, and the animal must remain in the control of the handler at all times.
Those requiring assistance from their PCA may request a complimentary companion day pass at the info & disability booth. This pass grants the PCA access to the event as well. PCAs are not granted VIP badges, even if the person requiring assistance has a VIP pass.

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HOURS

FRIDAY             4PM to 11PM
SATURDAY       10AM to 8PM
SUNDAY           10AM to 6PM

LOCATION

San Jose McEnery Convention Center
150 W San Carlos St
San Jose, CA 95113

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